We ship to USA, Canada, and military bases.
Orders normally ship the same day or next business day after being placed.
Please note that overnight and 3-day orders get priority and if all the items are in stock, these orders will always ship the same day or next business day.
Standard ground orders usually ship the same day or the next business day.
** Please note: Processing time and shipping time excludes weekends and statutory holidays when our warehouse and the mail carriers are closed.
We use plain brown boxes with no reference to the contents, it is discreet for your privacy. Only a return address and the shipping address is on the shipping label, there is no company name listed. The packing list is located inside the box with a list of the products that are in the order. Our shipping method is very discreet, not even the delivery person will know what is inside the box.
We ship with USPS, FedEx or UPS.
Our warehouse will chose the best shipping option:
** We strongly suggest a physical address (not a P.O. box number) for orders of higher value so that the package can be signed for upon delivery.
Your box gets shipped by USPS, FedEx or UPS, you will receive an email with a tracking number once your package has left the warehouse. With this, you will be able to view the progress of your package by entering the tracking number at usps.com, FedEx.com or UPS.com.
After a few days, if you have not received a tracking number, please email our customer service center ([email protected]) and we will promptly reply with your tracking number.
International Shipping to:
We are not liable for import charges, tariffs or customs duties for packages.
We are not liable for items seized by customs officers.
You may be charged customs duties upon delivery, please be aware of this.
Your order total will be charged in US Dollars to your credit card, please be aware that exchange rates from US Dollars to Canadian Dollars will apply to your charge, to be determined by the current exchange rate.
Please note that orders may take up to 2 weeks to be delivered as packages must wait for customs clearance.